Tonic tlc

Services & Testimonials
We offer a wide range of services that we personalise to suit the needs, abilities and comfort levels of each of our clients. Read on to learn more about what we offer, and to see what our clients have to say about their experience with us!
What We Can Do For You
We pride ourselves on our ability to tailor our approach to suit the different needs of each individual client. To give you an idea of what we can do for you, here's a list of what our dedicated team gets up to in a day...

Personal Care
Whether it's cleaning, cooking, arranging and accompanying to medical appointments or assisting in more personal tasks like washing and dressing, our dedicated team of carers handles each of our clients needs with compassion, empathy, respect and gentleness.

Confidence and Purpose
We believe good mental and emotional wellbeing to be just as important as physical health. All of our carers are trained to find ways of empowering and enabling our clients to keep doing what they love, boosting their sense of confidence, independence and purpose.

24 Hour Care
We pride ourselves on our ability to quickly and efficiently arrange round the clock care whenever and wherever it's needed. The comfort of our clients is so important to us, and so we take extra care to match our clients personalities with the carers we think they'll like most!

Social Outings
Be it a weekly social club or simply a coffee with old friends, a healthy social life is one of the many keys to happiness and fulfilment. We arrange and accompany our clients on social outings, keeping them safe, supported, and connected with those they love most.

Preserving Independence
Our highly recommended team works to discover our clients passions and interests, adapting their methods and designing personalised activities to encourage mental and physical stimulation, build on their abilities, and preserve their independence for as long as possible.

Client Safety
It's no secret that ageing comes with many changes in both our physical body and cognitive function, increasing the risk of accident or injury at home. We train our carers to pay extra attention to our clients environments, implementing safety measures where possible to make sure they are as safe and comfortable as can be.
Why choose us?
We pride ourselves on our flexibility, innovation and ability to adapt and tailor our approach to suit the ever-changing needs of our clients. At Tonic tlc, preserving a sense of independence and bringing joy to our elderly community is of the upmost importance. We strive to enable them to keep living the lives they enjoy, in the homes they love, for as long as possible.
We specialise in...
Dementia Care
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A diagnosis of Dementia can feel scary and isolating, with families often unsure of what to do or expect. We make sure to stay up to date with the latest Dementia research, keeping our carers informed and empowered to provide the highest quality care.
Preserving Independence
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We work to discover our clients passions and interests as well as their physical and cognitive abilities so that we can effectively adapt our methods to suit their needs and lifestyles. All of our carers are trained to personalise their approach for each client, designing activities that keep them physically, mentally and emotionally stimulated, boosting their sense of independence, confidence and purpose.
24 Hour Care
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We understand how quickly circumstances change, and pride ourselves on our ability to quickly and efficiently arrange 24/7 care. The comfort of our clients is so important to us, and so we take extra care to match our clients personalities with carers we think they'll like most!

We understand the challenges that come with looking for home care, and how important it is for families to feel they know and trust the carers looking after their loved ones.
Here you can read through a collection of testimonials from our beloved Clients and their families, so you can get to know even more about who we are, and what we do for our elderly and disabled community...
Our Clients Say...
"Toni and her team provided mum with exceptionally kind, considerate and person-centered care, helping to preserve her independence safely at home for as long as was possible. We are very grateful to them all.
Thank you, Berni and Lakmini for everything."
- Sue and Ken
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"Toni and her team provided my elderly father with wonderful care throughout the time they looked after him. They were professional, courteous and kind, and Petru and Ali, in particular, couldn't do enough for Dad. In fact I would say that they were more than carers, they were friends."
- Peter
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"I would be happy to recommend anybody to Tonic tlc. Toni and her son Timothy provided an excellent service for my mother over and 18 month period. They were kind, friendly and professional and happy to accommodate the particular variables and needs that a client requires. In my mother's case, she just needs help mornings and evenings and Tonic provided carers for as little as an hour. All the carers who attended to her were either good or very good. If very occasionally an issue arose, it was quickly resolved by Toni or Tim. The carers were always warm, friendly, punctual and professional and mother rarely had cause for comment except for praise (and she can be quite critical if she wants to be!). It's a flexible service which can be adapted to various client's needs. Don't hesitate to discuss care needs with Toni, you will find that she is totally amenable." ​
- Mark
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"The carers who came to support my Mum took the time to get to know her. They noticed small things and kept in touch with me. I felt able to call the office just to talk things through - thank you Toni, I felt supported as well as mum. I am grateful for the personal touch, professionalism, calmness in an emergency, and the dignity that Mum was given. Thank you. ​
- Ann
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"Toni and her team are exceptionally caring, gentle, reliable, responsible, attentive, intuitive, respectful, helpful, friendly, and so much more. We have no hesitation recommending them."​
- Joan
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"I have nothing but praise for Toni and her team. They cared for my husband in his 90's with Alzheimer's efficiently, kindly and with warmth." ​
- Katherine
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"Toni and her team cared for mum as though she was a member of their own family. We couldn't have asked for more than that - this is what care in the community should be."​
- Doreen
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"Toni and her team helped looked after my Mum for a couple of years. They provided a service that enabled her to be independent, doing jobs around the flat and taking her to do her own shopping. These wonderful carers soon became her friends and their shopping trips would often include a coffee, lunch, a walk around a garden centre and even a trip to the cinema. I have absolutely no hesitation in recommending them."​
- Alan
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"Toni’s business operations and carers are fantastic. I simply cannot praise both Toni and her team of top quality carers highly enough. Their reliability, genuine care, and quality of interaction with my elderly cousin who has Alzheimer’s and other health issues is absolutely superb. It is also an easy service to manage financially, and the charges are both fair and appropriate. They have helped fix plumbing and phone problems, interacted with neighbours on her behalf, and introduced food and craft activities into her daily life. From the vital emotional support (such as having a joke to lift her spirits) to more practical care e.g. accompanying her to doctors, dentists and the like, their assistance has been invaluable. My cousin would never have been able to remain at home on her own without their attentive care and support. To top it all off, there some outstanding aspects of the care that I honestly hadn’t expected: regular communication by text (including sending me photos of letters or bills), constant updates on her physical and mental health, and the genuine friendship that has developed between her and some of her carers. A brilliant service, highly recommended."​
- Lesley
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"Kindness, trustworthy, with a family first ethos.
The care my 99 year old grandmother receives has enabled her to remain independent and happy in her own home, not to mention the continued peace of mind provided to myself and my family.
I am so thankful to Toni and her caring professional team and would highly recommend their services."​
- Sarah
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"Toni provided excellent carers firstly for my husband who had gradually increasing Dementia, day and night, until he went into a care home.
I subsequently had to have an operation and since then Toni has provided me with some of the same carers when needed."​
- Ella
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"We have only praise for Toni and her team. They were so caring and helpful to my father who passed away at 102. Then when my mother needed help Toni and team treated her like she was family. For my parents, their final days were comfortable and happy."​
- Susan
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"Toni and her team are just fantastic. I urgently needed a carer to be with my mother who was on palliative care at night and called Toni around 6pm one evening. She came and met us the following morning and arranged for the most fantastic lady to look after mum so I could have some much needed sleep. She was such a lovely person and was so loving and caring to my mother and I could sleep knowing she was being looked after in the same way I would. Sadly my mother passed away after 2 weeks and Toni and also the carer called me several times to see how I was . I am so grateful that Tonic tlc was recommended to me and that my mother had the best care I would highly recommend Toni she goes above and beyond what other agencies do. Thank you Toni for everything."​
- Yvonne
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"The service provided by the wonderful carers is always outstanding. Each carer goes above and beyond expectations, and I feel so confident knowing that my mother is in amazing hands.
Whenever and whatever our needs have been, whether it be to increase hours, or have emergency overnight care at the last minute, or continual care, every request is always met. It’s a great comfort knowing that I can always rely on Tonic tlc."​
- Philippa
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"We have been delighted with the carers that Toni has found to care for Mum. Mums’ carers have been very caring and enjoy working with Toni. Toni’s agency is very professional and understanding of Mums requirements. Mum enjoys her carers visiting and the care they
provide, cooking Mum a meal and chatting to Mum whilst tidying up."​
- Christina
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"We cannot thank Tonic tlc enough for their care for our late mother and mother-in-law. The team was obliging, courteous, trustworthy and professional. It was clear from the very
beginning that the carers were experienced in working with the elderly, so we were able to relax knowing that our mothers were in good hands."​
- Louise
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"The Tonic carers have always established a good rapport with my wife so it has worked well. If necessary, they will provide her with a light lunch. On more than one occasion they have accompanied me to take her to her dentist.
While I am away, normally few a few hours, they carry out numerous household activities, e.g. washing up dishes, sorting out the laundry, vacuuming a number of rooms. This has been a great
help to me.
When I was away for a week in September 2023, Tonic provided 24/7 care. This worked out very well, and I am confident that I can leave my wife in their care for another extended break later
this year."​
- David

Areas we cover
North London,
North West London, Hertfordshire, Middlesex
and Buckinghamshire